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We retain two types of information:
Non-Personal Data: Like most websites, we gather statistical and other analytical information collected on an aggregate basis from all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses, browser types and other anonymous statistical data involving the use of our website.
Personal Data: This is data that identifies you or can be used to identify or contact you and may include 1.) your contact/billing details (name, address, email address, telephone/fax numbers), 2.) your recipient's contact details (name, address, telephone number) and 3.) your order greeting message. Credit card details are not stored by us and are passed directly on to our payments company Realex Payments for immediate processing. Such information is only collected from you if you voluntarily submit it to us.
Non-Personal Data: We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design, organise and market our website.
Personal Data: We will process any Personal Data you provide to us for the following purposes:
To facilitate the provision of goods ordered to you or your recipient;
To contact you or your recipient if required in connection with your order or to respond to any communications you might send to us;
To communicate to you information about new products, features, services and special offers we think you will find valuable. You may opt-out of receiving such communications. To opt out, please contact us
Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us.
The security of your online purchase is of paramount importance to us. We take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data including using a secure server (SSL) to encrypt all of your payment information. All data sent to our server and the data returned to you when viewing a secure page is encrypted to prevent unauthorised persons intercepting your details. When you enter the checkout area of our site you will move to our secure server. You can instantly see that a page is being viewed in secure mode as the URL (address) will start with "https://" instead of the usual "http://".